Track order
Seeing “Returned to sender”? Let us check your shipment.
A carrier may re-book a parcel under a new tracking number, leaving the original number with statuses such as “Returned to sender”, “Returned to origin” or “Shipment cancelled”. These statuses can also indicate a delivery problem or an actual return. Contact us so we can check your parcel’s current tracking number and shipment status.
If your tracking has stopped updating for more than a few days, or shows any of those statuses, message us and we'll look up your current tracking number right away.
Where's my box?
Paste the tracking number from your shipping email. Tracking usually starts updating 48–72 hours after your order ships.
Carrier is detected automatically. Order number won't work here — use the tracking number.
What to expect
ProcessingWe prepare and pack your order. Processing is included in the usual 7–18 business day order-to-delivery estimate.
ShippedYou get an email with the tracking number.
In transitUsually 7–18 business days from order to delivery, including processing and shipping, for most standard destinations. Remote areas: 12–25 days; see our Shipping Policy.
DeliveredOpen it on camera and tag @didapopblindbox — we love seeing pulls.